About Us
Troy Medical was founded by Ophthalmologist Dr. Kara Hartl. Dr. Hartl has been practicing medicine in Fairbanks, Alaska for almost 15 years where she has witnessed firsthand the challenges of obtaining medical treatment. She created Troy Medical with the belief that everyone should have access to excellent medical care, no matter where they live. Troy Medical is a new approach to Telemedicine with the goal of bringing medical specialists from all over the country to remote and medically underserved communities using technology. Troy Medical provides an enhanced telemedicine experience using a hybrid of online and in-person care.
Genesis Story
Dr. Hartl was inspired to start Troy Medical after witnessing one of her own patients become overwhelmed by a debilitating medical condition. After years of providing his eye care, she realized that this patient's health was rapidly declining. Unable to find a medical specialist in Alaska, his condition had progressed to the point where even walking was a challenge. His illness was taking over his life. Dr. Hartl was shocked by how much her patient's health had deteriorated, and she knew she had to take action. Because Interior Alaska is so remote, access to specialty care is extremely limited, if it is available at all. Recognizing the potential that telemedicine has to bring life-changing care to remote areas, Dr. Hartl chose to reach out to specialists across the country to organize a team of doctors who can provide world-class, personalized medical care to patients in any location. She chose to name this project after her patient, Troy.
Our Team
Dr. Kara Hartl
Founder & CEO
Educated at Harvard University and University of California-San Diego Medical School, trained at the world-renowned Bascom Palmer Eye Institute, Dr. Hartl grew a multi-specialty medical center and the most technologically advanced medical and surgical center in Alaska, including designing an ophthalmic technician training program for defining the hospital protocols. Dr. Hartl recognizes the power of telehealth and the ability to provide high-quality medical care to remote areas like never before. After 14 years living in rural Alaska, she is extremely aware of the limitations geography can have on access to medical care. Now, Dr. Hartl is revolutionizing the approach to telemedicine in rural America at Troy Medical.
Abbie Senesac Lopez
Chief Operating Officer
With a background in outpatient practice administration, Abbie was drawn to Dr. Hartl's vision and mission for medical care, telemedicine, and how it could be used to improve life in underserved groups. Born in Vermont - which boasts the country's second smallest state population - Abbie has witnessed how lack of access to care ripples through communities, including her own experienced difficulty accessing reproductive specialists after years of undiagnosed pelvic pain, for which she finally had to seek care outside of her home state. Abbie works remotely for Troy Medical overseeing clinic development and upstart from her small farm in Shrewsbury, Vermont. When not working to further Troy Medical's mission, she enjoys spending time with her husband Ober and their myriad of four-legged friends as they slowly and lovingly remodel their 1842 farmhouse.
Dana Parker
Vice President - Business Development
As Troy Medical’s Vice President of Business Development, Dana leads the company's business development, marketing, and growth initiatives. With 25 years of experience in the healthcare industry, Dana has built a strong reputation for driving success at innovative start-ups and high-growth healthcare organizations. He is particularly passionate about overcoming the barriers to accessing outpatient medical specialists in rural and underserved areas, as well as transforming the healthcare delivery model to improve patient outcomes through coordinated, comprehensive, and convenient care.
Before joining Troy Medical, Dana was a business development leader at OvalEdge, a pioneer in data governance solutions. He has also held senior roles, including Vice President of Sales at Holon Solutions, and served on the board of the Texas e-Health Alliance.
Tom Loveless
Chief Financial Officer
Tom Loveless is a seasoned executive with over 25 years of experience leading multinational companies
across various industries, including healthcare, optometry, telecommunications, and automotive. With
deep expertise in risk management and a proven ability to drive significant financial results, he is a
trusted business advisor to boards and senior management and has extensive experience in board
governance, serving on multiple boards in the optical industry.
Stephanie Thompson
Director of Clinical Operations
Stephanie brings a wealth of experience in medical administration and ophthalmology assisting, with a deep understanding of how the lack of specialty care can impact overall health. She joined Troy Medical because she believes in the company’s mission of bringing specialty care to underserved patients and communities, and is passionate about improving access to healthcare. Stephanie is dedicated to overseeing clinical operations and ensuring that patients receive the care they deserve. Based in Florida, she loves spending time outdoors on the water, traveling, and enjoying time with her fiancé and their GSP, Benji. Connect with Stephanie at Troy Medical to experience her expertise, dedication, and friendly approach.
Kristina Haviland-Ring, RN
Nurse Care Coordinator
Kristina Haviland-Ring is Troy Medical's dedicated Registered Nurse with 12 years of experience, previously specializing in Rheumatology, with additional expertise in Gastroenterology and Neurology. A graduate of the University of Arkansas, Kristina has spent much of her career improving healthcare in rural communities, addressing the unique challenges faced by patients with limited access to specialists. Originally from small towns in Michigan and Arkansas, Kristina now resides in Ohio. Outside of work, she is a busy mom of four, supporting her children's activities in marching band, volleyball, and soccer. Kristina enjoys gardening, hiking, camping, and spending time with her two cats. Her passion for delivering comprehensive and compassionate care makes her a valuable addition to the team.
Lauren Talley, LPN
Nurse Care Coordinator
Lauren is a dedicated Licensed Practical Nurse with nearly five years of experience in the medical field. Her background spans cardiology, rehabilitation, medical-surgical care, and pediatrics, allowing her to provide well-rounded and compassionate patient care.
Currently based in Texas, Lauren enjoys spending time with her family, especially her young son, who is the light of her life. She is passionate about ensuring every patient feels heard, valued, and receives the best care possible. Her goal is to make a meaningful impact in every interaction, providing the support and attention each patient deserves.
Kristen Paterson
Medical Assistant
With a diverse background in Washington State, Colorado and Florida, Kristen is a well-seasoned professional with over a decade of experience in healthcare. She is a passionate problem solver known for her innovative approach to tackling complex challenges. Outside of her professional life, Kristen is an avid reader and enjoys outdoor adventures which she believes fuels her creativity and keeps her problem-solving skills sharp. Kristen's extensive involvement in serving her local communities has given her a deep sense of compassion and empathy. Her exposure to the rapidly changing world of technology attracted her interest in Troy Medical's unique blend of telemedicine. Recognizing the challenges we face with healthcare access, she is resolved to contribute her expertise and knowledge to improve healthcare services in rural areas.
Eryn McQuinn
Medical Assistant
Eryn is relatively new to the American healthcare industry but brings over a decade of experience from a career in international hospitality. After spending time abroad, she recently moved back to the United States and has seen firsthand how healthcare functions in other countries compared to her home country. She works remotely, bouncing between New England states with her dog, Tilly, and strives to make each patient experience as friendly, compassionate, and hospitable as possible. When she is not working, she enjoys working on classic cars, off-roading, training her young dog, reading, and enjoying nature.
Mary Wright
Credentialing Specialist
Mary Wright is a detail-oriented Credentialing Specialist with a strong background in healthcare administration, psychology, and compliance. She holds an Associate’s degree in Social Work and Communications from Vincennes University and a Bachelor of Science in Psychology from Indiana University.
With experience in credentialing, forensic/clinical psychology services, and database management, Mary ensures seamless provider onboarding and compliance at Troy Medical. She is passionate about streamlining workflows, helping others, and expanding healthcare access in underserved communities.
Outside of work, Mary enjoys spending time with her husband of nearly a decade and their rescue dog, Chico. She has a deep love for psychology, cherishes family time, and remains dedicated to earning her Doctorate in Forensic Psychology. Her commitment to detail, growth, and collaboration makes her an integral part of the Troy Medical team.
Haylee Hill
Medical Receptionist
Haylee is our dedicated medical receptionist at Troy Medical’s Fairbanks, Alaska clinic, bringing three years of reception experience. She thrives in a team environment and loves the positivity, determination, and support of her coworkers, always striving to contribute and help establish care in her community.
Eager to grow in the healthcare field, Haylee hopes to expand her knowledge and make a meaningful impact on others. A passionate traveler, she recently moved to Fairbanks and has embraced new activities that keep her busy and active. Between renovating a fixer-upper and adopting a dog with her fiancé, life has been an exciting adventure. Haylee is excited to continue growing with Troy Medical and make a lasting impact on the lives of those she serves.
Carlos Solorio
Medical Receptionist
Carlos Solorio is a seasoned professional with expertise in medical interpretation, customer service, and education. With over 10,000 real-time interpretations and a proven track record of 5-star ratings, Carlos excels in clear communication and cultural understanding. Fluent in both Spanish and English, Carlos is dedicated to delivering exceptional service and building meaningful connections.
As our medical receptionist for Troy Medical's Texas sites, Carlos brings his wealth of experience and commitment to ensuring a seamless, compassionate experience for every patient. He is proud to be part of Troy Medical's mission to provide high-quality care while fostering positive, supportive interactions with our diverse patient base.